Frequently asked questions

It is a driver rental service that allows you to book a professional, vetted driver to drive your own car whenever you need one. This includes day bookings, night rides, business meetings, special events, or interstate trips.

Yes. In addition to our Driver-on-Demand service, ProDriva also offers ProDriva Deluxe, our car rental service. Whether you need a vehicle for business or special events, we provide a selection of well-maintained vehicles with professional chauffeurs to ensure a safe, comfortable, and reliable experience.

Yes, we offer reliable airport transfers. Our drivers ensure you arrive on time, relaxed, and ready.

We recommend booking at least 24 hours in advance to guarantee availability and seamless coordination.

Yes, the Driver on Demand service is a driver-only service. Our professionals drive your car so you can enjoy comfort, privacy, and full control of your vehicle.

Yes, our service covers day, night, and occasional events like weddings, galas, or night outings. Just let us know your specific time and need when booking.

All ProDriva drivers go through rigorous background checks, including police screening, training, and continuous assessments to ensure professionalism and safety.

You can cancel or reschedule, but cancellation policies apply depending on how close it is to your booking time. Check our Terms & Conditions for details. Read the Terms & Conditions.

At the end of bookings for the Driver on Demand service, a payment invoice will be made to you. For the ProDriva Deluxe service, payment is required before the service is rendered.

No, ProDriva primarily operates in Lagos, but we accept interstate bookings.

You are responsible for ensuring the car is in good working condition, with enough fuel for the trip. Drivers will perform a quick check before each trip to confirm roadworthiness and vehicle documents.

Additional hours will be charged based on our standard hourly rates. You’ll be notified in advance before any extra charges apply.

While our standard notice is 24 hours, emergency requests may be accommodated based on availability. Contact us directly to check.

Our drivers are strictly assigned to driving only. They do not handle personal errands, side businesses, or delivery tasks.

Yes. We handle all bookings and customer data with strict confidentiality and secure payment processing to protect your privacy.